& Cookies Policy
Last updated: 20/02/2020
Applicants become official members after registering on the sailing4you.gr website. The Company is entitled to refuse a member's request to provide any of the Services or to carry out transactions with an unjustified or/and legitimate reason (such as indicatively due to a prior violation of these Terms and Conditions, unlawful behaviour, etc.) the company.
If you wish, you can subscribe to our list of newsletters. Registration is also possible for non-members.
What personal data do we collect and process?
Your personal data that we collect and process is always relevant and suitable for the fulfillment of our obligations towards you and the execution of transactions on our website.
In particular, the data we collect is:
(a) Predefined data when submiting a form, as well as in other fields of our website (such as "Send a request"), such as name, surname, address, telephone number, e-mail address. From these data, what is optional is declared by you at your sole discretion in your free will.
b) Your e-mail address in case you are subscribed to the list to receive newsletters from our company.
c) You also declare the personal data that is relevant and suitable for the execution of your specific purchase at any time such as the full delivery address, full billing address, payment details.
d) Finally communications’ data such as for e.g. IP address that are technically necessary for your navigation on our website or/and for making purchases that are maintained for as long as the law provides for businesses like ours. (Law 2742/1997, Law 3471/2006, as in force, as well as the relevant to them provisions.)
By navigating to our Website or registering as a member of our website or by purchasing any service from our website or by subscribing to our newsletter, you declare that you accept and consent to this Policy as well as you give us your explicit consent to the collection and processing of your personal data as referred to in Article 2 above.
If you purchase services from our website, you provide us with your consent:
a) By sending a request, you consent to downloading to your e-mail address the notifications, which are a prerequisite for the correct development of your request/order.
b) Τo send you newsletters for products or/and services available through our website. You can recant this consent at any time by contacting our Customer Support Department via the Contact Us section or by clicking on the 'Unsubscribe' link in any of our emails.
The Company does not store credit card data and information, which is safely and on its sole responsibility managed by the payment service provider through the website where payments are processed and executed.
However in case of a notification by the member, made only to the responsible authorized employees of ours, as they are the only ones having access to any of your account information is necessary for processing your request, information of its postal bank or/and bank account, the member agrees that the Company will use this information for all possible refunds to the member such as, for example, in case of withdrawal. For refunds of amounts made to members' credit cards solely responsible for the processing of such data are only the cooperating banks (issuer and recipient).
The Company is not in any way responsible for actions regarding your personal data taken by third party websites from which you were directed or have accessed its Website.
Communication and Marketing
If you have purchased from our Website, you may from time to time receive updates with general information or/and promotional character (newsletters) regarding our latest products, news from the Company's activities (such as competitions, winners, etc.) as well as special offers via e-mail, SMS, letters and phone. For the above marketing actions, the member agrees that the Company will process and use his/her personal data.
All members of the Website may withdraw their consent from the use of their personal data and choose not to receive communications for marketing purposes (newsletters). If you wish to stop receiving communications for marketing purposes (newsletters) by us or/and selected third parties, you can do it by clicking on the "unsubscribe" link in any communication of ours through email or by sending us an email at firstname.lastname@example.org.
We may collect and process for statistical purposes or in order to improve your experience on our website:
• Information about your computer, your visits, and use of this Website (e.g., your IP address, location, browser, how the Website was updated, the duration of the visit and the number of views per page).
• Information about any transactions you have made with us on or about this Website
If you need more information about how we collect and process your personal information and the above information, please contact our Customer Support Department via the Contact Us section.
Taking care of the security of your data
Our Company uses automated systems to perform the necessary controls to combat fraud, and so by means of sample checks using technical means we may use personal information provided by you. The member agrees that if there is reasonable data and if it is required by a specific circumstance, the Website will have the right to collect, to process and to use these data that are necessary for the disclosure of any illegal or unlawful use of the Website. This information may be disclosed to a credit ability or fraud prevention firm that may keep a record of this information. This only happens to confirm your identity (no credit check is performed and your credit rating is unaffected).
We reserve the right to disclose your information if so requested by the police or any regulatory or governmental authority in the course of inquiries about activities during the visit of the website in the case of a lawful order, service order or official preliminary examination.
We take all necessary steps to ensure the security of the personal data and activities that we collect as provided in this Policy and during the use of the Website. However, it is noted that in particular the transmission of information over the Internet is not entirely safe. We will do our best to protect your personal data, but we can not guarantee the security of the data transmitted to our Website (any transmission is at your own risk). Once we receive your information, we use stringent security procedures and features to prevent unauthorized use.
To protect your data, the Company uses SSL (Secure Socket Layer) technology by Lets Encrypt.
Credit Card Data transmitted from our Site to Credit Card Clearing Companies is governed by the rules set by the Payment Card Industry Department of Security Standards (PCI DSS). The mission of this Council is 'to enhance the security of payment account data by promoting knowledge and training in PCI Security Standards'. The Board was founded by AmericanExpress, DiscoverFinancialServices, JCBInternational, MasterCardWorldwide and VisaInc. For more information about the Payment Card Dept Safety Standards Board, visit its www.pcisecuritystandards.org website.
We do not keep a record of your credit card details
According to the above, our Website does not store any credit/debit card information you type when submitting your order, nor is it recorded in case of a telephone order. Before you approve any transaction, you are directly linked to a hyperlink to another website that uses an online credit card clearing technology under the responsibility of VivaWallet , Paypal and all greek banks that we hold an account. This means that our Website does not, for any reason, use any credit/debit card information you have typed, as these are not visible on it.
It is noted that we can not guarantee the security of data, information, etc. we receive via e-mail. Therefore, you should NOT send us information and payment information by e-mail. However, if you choose to disclose your information to us, as indicatively by telephone order, you are expressly giving us your consent to use them only for the payment of your order, while our company does not store this information at all.
Disclosure of your information
We may disclose your personal information to any of our group companies. We may also disclose your personal information to third parties:
- If we are required to disclose or share your personal data in order to comply with any legal requirements or to enforce or apply our Terms and Conditions or to protect the rights, property or security of the Website, of our customers or others. For example, we may exchange information with other companies and organizations for protection against fraud and credit risk mitigation.
Third Party Sites
You may find on our Website links to and from the Websites of our co operators’ network, advertisers and other third parties. These Websites have our own privacy policies and we accept no responsibility for them, nor do we guarantee the correct or lawful use of your personal data by them. Therefore, if you visit a link on any of these Websites, we strongly recommend that you read these policies before importing any personal data into these Websites.
Check your date
If you wish to access or/and update the information you have submitted to our Website, you can contact our Customer Support Department via the Contact Us section. In the same way you can exert your right of objection.
As part of the security procedures we follow, we may request user identification information as stated on our website before providing you with any information, to confirm your identity and to insure you. You need to take care of the security of your information, as you will be responsible for any action we take responding to a request from someone using your email address and password. We strongly recommend that you do not allow your browser to store your password, as it would give other people using your computer access to your personal information.
"Dimitrios Svarnas" (see postal address below) is responsible for processing your data under Law 2472/1997 on the Protection of Individuals regarding the processing of personal data (hereafter referred to as the "Law") which is conducted under this Policy.
You have the right to access the information that the Company maintains about you and you can exert this right according to the Law. You can submit a request for free access, however, depending on the personal information you request, we may charge an amount to cover the cost of providing details of the information we have. We will notify you of the possibility of such charges upon receipt of your request for access and we will await your confirmation of the continuation of the procedure and payment of this amount.
If you have any questions or comments about the above, or if you want to stop processing your information, please do not hesitate to contact a member of the Customer Support Department via e-mail, live chat, telephone or even with written letter, it will be our pleasure to answer any question you may have. Please note that all telephone calls may be recorded for educational purposes, for security reasons or for service control. Finally, a record of all live conversations or sent emails is kept for purposes of tracking requests and for statistical purposes.
Our Customer Support Department provides support services only in English and Greek.
You can contact our Customer Support Department via the Contact Us section.
You can still send us a letter to:
"Dimitrios Svarnas - Sailing4you.gr
Baknana 45A str. , Neos Kosmos 117 44
For the rest, the Terms and Conditions are in force and binding in total.
If you still want to disable them, the most effective way is through your browser. We recommend consulting the Help section of your browser or viewing the European Commission's site on Cookies, which provides instructions for all modern browsers.